Still need a hand?
Message the team
Three ways to reach a person, and which one to use.
آخر تحديث 29/09/2026قراءة 1 د
Open Support from the menu. You need to be signed in, so that we can look at the right account.


Three ways to reach us
- Message us — a short form. We send our reply to the email address on your account. It is best for a quick question.
- Start a conversation — the same, but the whole thread is kept on this page, so you can follow it and reply. It is best when you expect some back-and-forth.
- Email us directly — the address is shown at the bottom of the Support page, if you would rather use your own email.
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اقرأ أيضًا
- How fast we reply, and what to includeWhat to put in your first message so we can answer it straight away.
- Report a safety problemHow to tell us that a story or a picture does not belong, and what happens next.
- A story is stuck or did not startWork through why a book has not finished, and what happens to your coins.

