Privacy Policy
Last updated: February 2026
Introduction
At LoloTales, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service. LoloTales is designed for families, and we are especially committed to protecting children's data.
Information We Collect
We collect information to provide and improve our service:
- Account information: email address, display name, and profile picture when you create an account.
- Story content: the stories, characters, and images you create using our platform.
- Usage data: how you interact with our service, including pages visited and features used.
- Payment information: processed securely through third-party payment providers. We do not store your full payment details.
How We Use Your Information
Your information is used to:
- Provide, maintain, and improve the LoloTales service.
- Generate personalized stories and illustrations using AI technology.
- Process payments and manage your subscription.
- Send important service updates and notifications.
Children's Privacy
LoloTales is designed for use by parents and guardians to create stories for children. We do not knowingly collect personal information directly from children under 13. Parents and guardians manage all accounts and content creation. Any child-related information (such as a character name) is provided by the parent or guardian.
Data Storage & Security
Your data is stored securely using industry-standard encryption and security practices. We use trusted cloud infrastructure providers to host your stories, images, and account data. You can request deletion of your account and associated data at any time by contacting us.
Third-Party Sharing
We do not sell your personal data. We share information only with service providers necessary to operate LoloTales (such as AI generation services, cloud hosting, and payment processors). These providers are contractually bound to protect your data and use it only for the services they provide to us.
Your Rights
You have the right to:
- Access, update, or delete your personal information at any time.
- Export your stories and content.
- Opt out of non-essential communications.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at hello@lolotales.com.