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Still need a hand?

Message the team

Three ways to reach a person, and which one to use.

Updated Sep 29, 20261 min read

Open Support from the menu. You need to be signed in, so that we can look at the right account.

The Support Studio page: a link to the Help center, frequently asked questions, and a Message us form with a subject and a message.
The Support page: answers first, then a way to reach us.

Three ways to reach us

  • Message us — a short form. We send our reply to the email address on your account. It is best for a quick question.
  • Start a conversation — the same, but the whole thread is kept on this page, so you can follow it and reply. It is best when you expect some back-and-forth.
  • Email us directly — the address is shown at the bottom of the Support page, if you would rather use your own email.

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